Contact & Admission Inquiries
We are here to help your family with compassionate guidance, visits, and prompt support.
Request Care or Schedule a Visit
Fill out this brief form and our senior care advisor will contact you within 2 business hours.
Direct Hotline & Inquiries
WhatsApp Care Advisor
Message our senior care team directly for instant pricing & care guidance.
Chat on WhatsAppOur Sanctuary Address
No. 45, Lotus Garden Sanctuary Road, Colombo / Kandy, Sri Lanka
Visiting Hours
8:00 AM - 6:00 PM Daily
Frequently Asked Questions
Common questions about elder care admission, medical arrangements, and daily life.
What medical facilities and doctor visits are provided on-site?
We have certified full-time registered nurses on duty 24/7. In addition, consulting physicians conduct weekly rounds and are on call 24/7 for any urgent health needs with direct access to leading hospitals.
Can family members visit their parents whenever they wish?
Yes! We encourage strong family bonds. Regular visiting hours are from 8:00 AM to 6:00 PM daily. Special arrangements can also be made for family celebrations and private dining.
How are meals prepared for residents with specific dietary needs?
Our in-house clinical dietitian customizes every meal. We cater to diabetic diets, low-sodium/cardiac meals, pureed diets, vegetarian preferences, and organic local ingredients.
What is the procedure for admission to Golden Serenity?
Admission is simple and respectful: 1) Initial inquiry or phone consultation, 2) Free guided home tour, 3) Medical health assessment by our physician, 4) Customized care plan creation and peaceful move-in.